A Yiwu trading company exported textiles and electronics to distributors in 12 African countries. They relied on WeChat chat histories and paper notebooks for client management. No visibility between sales team members.
We developed a CRM for China-Africa trade with company profiles (registration numbers, credit limits), multi-currency tracking (CNY, USD, local currencies), automated follow-up reminders per timezone, invoice generation in Chinese and English, and sales analytics by country and product category. React + Node.js + MySQL.
Repeat order rate increased from 35% to 55%. Sales team productivity improved by 40%. Order disputes decreased by 60%.
Before this CRM, our client management was a mess. We were losing opportunities because sales staff forgot to follow up. Now every interaction is tracked. - Mr. Liu, General Manager, Yiwu
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