A medium-sized hardware factory in Guangzhou, China, had been exporting to Africa through middlemen for 8 years. They struggled with slow communication, lost orders, and no direct connection with their Kenyan buyers.
We built a bilingual WeChat mini program with a product catalog of 500+ SKUs, real-time inventory synced from their ERP, and M-Pesa payment integration via the Daraja API. Kenyan buyers could browse products, check stock, place orders, and pay with M-Pesa.
Monthly orders from Kenya grew from 45 to 138 within 3 months. Order processing time dropped from 3 hours to 15 minutes. Payment failed rate decreased from 25% to 3%.
Before this system, we were losing Kenyan customers because of slow response times. Now our Kenyan partners can order anytime, pay with M-Pesa. Our revenue from East Africa has doubled. - Mr. Chen, Factory Owner, Guangzhou
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